FAQ
Store Policies
Q: How does GoFundraiseNow.com work?
A: By choosing to shop for a group, you will be asked to enter a group ID which will take you to that group's store. You can shop through the brochure(s) and your purchase will benefit the group you selected.
Q: How long will my purchases benefit the group I choose?
A: During the group's sale all of your purchases will benefit your group. The group will receive credit after the end of its sale for any online sales.
Q: How will my purchase benefit the group?
A: When you enter the site and enter the seller ID, you will be able to view the same brochure(s) that the group is showing locally. A portion of your purchase will benefit the group and the seller will be credited for prizes.
Q: What forms of payment do you accept?
A: Visa, MasterCard, Discover and American Express.
Q: Do you ship/take orders outside of the United States?
A: No. We only accept and ship orders within the continental United States. Sorry, but we cannot ship to Alaska or Hawaii.
Q: Is it safe to enter my credit card number on the site?
A: Yes. GoFundraiseNow.com uses SSL (Secure Socket Layer) security. Credit Card numbers are never stored on the web server. You will be asked to enter your credit card number each time you checkout on our site.
Q: How does my group sign up to use Go Fundraise Now?
A: Please send an email to info@gofundraisenow.com. Please include your name, group's name, address, and phone number.
Q: What is the Organization ID?
A: The Organization ID is a unique number given to each group. You will need it to enter the group's section of the site. Contact the group or the seller if you do not have the Organization ID.
Q: When will my products arrive?
A: Most orders are processed and shipped directly to the customer within 5 - 15 business days via USPS, UPS or FedEx (unless otherwise noted in checkout process).
Q: Will I have to pay sales tax?
A: We are required to collect sales tax on non food items, which are placed in the state of Texas.
Q: How do I return a damaged or wrong item?
A: Please send an email to info@gofundraisenow.com.
Return Policy
Q: What is your return policy?
A: we do not accept returns, if your product is missing or damaged, we can replace this item. if you are still not happy with with your items then we can refund you for the item that was wrong. please email us at info@gofundraisenow.com with any questions or concerns.
